General terms and conditions and disclaimer applicable to bookings / reservations made from 01-01-2020
Van der Slot Invest SL acting under DeCasas Costa Blanca
Article 1. General terms and conditions and definitions
In these General Terms and Conditions, DeCasas Costa Blanca means: Van der Slot Invest SL and any entity belonging to Van der Slot Invest SL that makes use of these General Terms and Conditions.
These general terms and conditions apply to a temporary lease agreement between the landlord / intermediary and the tenant of a holiday home.
Tenant: the person who rents the holiday home from the landlord for a specific period and has paid the agreed rent to the landlord.
Landlord: is the owner of the house.
Intermediary: representative of the landlord (key manager), who makes the holiday home available to the tenant in consultation with the landlord (if applicable).
Rental agreement: agreement between the tenant and the landlord with regard to the rental of a holiday home.
Rental price: price per week, price per month or per additional night (times the number of agreed nights). The rent can be increased with costs and deposit.
Down payment: the part of the rent that the tenant owes to the landlord or landlord when booking.
Deposit: amount of € 350.00 which the tenant pays in advance to the landlord.
Arrival and departure time: the times agreed between tenant and landlord.
Article 2. Establishment of the tenancy agreement
The landlord informs the tenant about the rental object, prices and conditions that are important for the conclusion of the tenancy agreement. The lease is concluded after the tenant has completed and sent the booking on the landlord's website and after the confirmation of approval has been sent to him by the landlord.
Article 3. Payment conditions
Within 7 days after booking by the tenant, on the landlord's website, the deposit of 30% of the rent must be credited to the bank account specified by the landlord to the tenant. If the deposit is not credited to the landlord's bank account within the specified period, the lease is deemed not to have been concluded. No later than 42 days before the start of the rental date of the holiday home, the full rental price must be transferred to the account of the landlord. If this is not met, the right to rent the holiday home will lapse, all this with due observance of the provisions of article 10.
Article 4. Costs
If costs apply in addition to the rental price, this will be stated on the website of the landlord. . Normal use of water is already included in the rent. For electricity use is included up to the amount of 50 kWh per week. If it appears that there is additional consumption of electricity, the additional costs of € 0.28 per kWh will be charged to the tenant. For rentals longer than 1 month, the settlement is at the end of each rented month, for rentals shorter than 1 month, this is at the end of the rental period.
Article 5. Standard cleaning costs and deposit
The deposit (€ 350.00) must be credited to the landlord's bank account 1 week prior to moving into the holiday home. The deposit will be refunded to his bank account within a week after the rental home is vacated. All this after deduction of any costs of damage, defects and / or loss or extra energy consumption as stated in these conditions and in the price overview on the website, or additional cleaning costs.
Article 6. Rental periods
Departure and / or arrival date must be immediately before or after a rental period already booked, or the period in between must be at least 9 nights. In that case there will be a rentable period of 1 week (7 nights), followed by the possibility for 54 hours of vacancy (2 extra nights).
Winter rental is on request. Minimum rental period in winter is 3 weeks, with the exception of a shorter, available intermediate period that falls in between two rental periods, or if a shorter rental period is consecutive to an already reserved rental period.
Once the reservation request has been received, it becomes final after approval by DeCasas Costa Blanca. After the booking has been checked, you will receive a final confirmation email in the short term.
After a booking, Decasas Costa Blanca will subsequently block an additional intermediate period of 54 hours for an intensive standard final cleaning.
Article 7. Obligations of the landlord
The landlord ensures that the holiday home is made available to the tenant at the agreed time of arrival in a well-maintained condition and in accordance with the booking confirmation.
Article 8. Obligations of the tenant
The age of the main tenant must be at least 28 years.
Upon arrival at the holiday home, the tenant is obliged to inspect the house and its immediate surroundings for any unsafe situations. If, in the opinion of the tenant, there is an unsafe situation, he will immediately notify the landlord / key manager. The tenant will give the landlord / key manager reasonable time to rectify the situation.
Overnight stays are permitted in the holiday home up to a maximum of the number of persons stated on the landlord's website. Only the persons named by the tenant when booking are entitled to spend the night in the holiday home. Overnight visitors are only permitted after prior permission from the landlord or his intermediary and, if applicable, payment of a further agreement. extra rent.
It is not permitted to allow persons in the holiday home, other than the tenant and any persons or friends, acquaintances or family designated by him. The tenant is responsible for all persons mentioned.
Subletting of the apartment is not allowed.
In case of violation of the above provisions, the lease will be terminated with immediate effect and access to the holiday home will be refused. The tenant continues to owe the full rent. After dissolution of the agreement, the landlord or landlord is entitled to rent out the rented property directly to another party.
Furthermore, it is not allowed to open closed spaces. When leaving the holiday home, even for a short time, the holiday home must be completely closed. In the event of theft or loss as a result of failure to comply with this, the tenant will be held liable for the entire damage. Smoking is not allowed in the holiday home. In case of fire as a result of negligence, the tenant will be held liable for the damage.
The tenant is obliged to provide access to the house or terrace for necessary repairs and maintenance.
To contribute to the general harmony of the Altea La Nova urbanization, excessive noise is not allowed.
Suitable for families and couples. Not suitable for groups.
Smoking indoors is not allowed.
Smoking is only allowed on the outside terraces.
Barbecue, grilling, gourmet, frying, etc.
No place allowed inside or outside.
If these rules are violated, any additional (cleaning) costs will be charged to you.
Article 9. Arrival and departure from the holiday home
Arrival and departure take place on the arrival and departure dates as stated in the booking confirmation.
Arrival of the tenant is allowed between 4:00 pm and 9:00 pm. Departure must take place before 10:00 am and the key must then be returned.
You can still use the swimming pool afterwards.
Upon arrival, the tenant checks the holiday home and its immediate surroundings whether it is safe in his opinion (see article 7).
Upon arrival, the tenant checks whether the holiday home and inventory are complete and undamaged. If something is damaged or missing, the tenant must report this to the key manager / landlord within 24 hours of arrival. He will do his utmost to repair or replace or supplement it.
The expected time of departure must be communicated by the tenant to the key manager / landlord in good time. After departure, the key manager / landlord checks the complete inventory. If it is incomplete or damaged, these will be deducted from the deposit. If the tenant has not reported defects, damage or the lack of inventory when moving into the house, no objection can be made about what has been established by the key manager / landlord.
If the departure time is before 10:00 am, the keys to the house and garage will be placed in the letterbox at the house. All this in consultation with the landlord / key manager. In this case, after the departure of the tenant, the holiday home will be checked by the landlord / key manager and handled as previously described. The house must be locked at all times with the key.
The holiday home must be neatly delivered by the tenant after the stay. Crockery and accessories are cleanly returned to the cupboards. food and food scraps and other waste are deposited in the appropriate waste containers and the interior and exterior floors are vacuumed. Moved furniture must be returned to its original location. Towels and bath towels must be washed by the tenant during the stay and must not be stored wet, with the exception of the day of departure. If the tenant does not leave the house tidy, the landlord is entitled to charge additional costs to be determined. The last used towels and bed linen should be collected on the floor in the hall. Damage, defects or missing items must be reported immediately by the tenant to the key manager / landlord.
Article 10. Termination of the rental agreement by the tenant
Standard cancellation conditions
* Within 14 days of making the reservation, the reservation can be canceled free of charge unless the reservation is made 42 days or less before the start of your stay.
* If a reservation is canceled after 14 days of making the reservation, or relates to a stay that would commence within 42 days after reservation, cancellation costs are due. These cancellation costs are 30% of the total amount if canceled up to 42 days before the day of arrival and the full total amount if canceled from the 42th day before arrival or later.
We recommend that you insure yourself against cancellation risks by taking out cancellation insurance together with your reservation.
If you have not arrived within 24 hours after the agreed date without further notice, this will be considered a cancellation. In that case you owe the full total amount.
No changes can be made to a booking made by the tenant other than after consultation with and approval of the landlord.
In case of full or partial cancellation of the booking of the stay in the holiday home or termination of the rental agreement by the tenant, no refund will be made of the rent. This regardless of whether the cancellation occurs before or during the stay. In the event of later employment or premature termination of the stay in the holiday home, the full rent remains due.
Cancellation free of charge due to Covid-19 is possible from 3 days before arrival, until the day of arrival if:
This must be officially communicated by the government of Spain.
If the following restrictions are imposed by the government in the country of origin, in the case of Covid-19 virus can be canceled free of charge, from 3 days before arrival until the day of arrival if:
This must be officially communicated by the government of the country of origin.
In the above cases, the installments already paid will be fully refunded, in all other cases our standard cancellation conditions apply.
Article 11. Termination or amendment of the tenancy agreement by the landlord
The landlord can terminate or amend the tenancy agreement in the following cases:
a. In the event of the tenant not paying the rent (on time).
b. force majeure, war, strike, natural disaster, extraordinary weather conditions, fire, death of the landlord or their immediate family. In this case, all amounts paid by the tenant for overnight stays that have not yet expired will be returned to the tenant within 30 days after termination of the lease.
c. due to circumstances of such a nature that renting out the holiday home becomes impossible, such as: theft of inventory, destruction of the holiday home and the unauthorized admission of persons as described in article 7. If this is due to the tenant, amounts paid for overnight stays that have not yet expired will not be returned.
The landlord is not liable for any damage that the tenant suffers as a result of the termination of the agreement.
Article 12. Liability and right
The landlord cannot be held liable in any way for:
a. Theft, loss or damage, of whatever nature, occurring to the tenant during or as a result of the rental of and the stay in the rented holiday home .
b. the breakdown or inoperative of technical equipment in the holiday home, temporary failure or malfunctions of water and / or energy management, road and / or construction work in the vicinity of the holiday home.
c. damage, injury or illness as a result of the use of the holiday home, including inventory, or accidents and damage in and around the holiday home and the complex Altea la Nova.
The tenant and co-users are jointly and severally liable for all loss and / or damage to the rented property and its inventory, regardless of whether this is the result of acts or omissions of the tenant or third parties who, with the consent of the tenant, are in or around the rented property. holiday home. In case of incorrect use or incorrectly leaving the rented house behind, the costs will be passed on to the tenant. The landlord will endeavor to provide correct information to the tenant, but is not liable for unexpected inaccuracies and / or incompleteness in the information provided.
The tenant and co-users are jointly and severally liable for damage caused by them in and to the community / community Altea la Nova and damage resulting from improper use of installations, etc.
Spanish law applies to all disputes between the tenant and the landlord.
Article 13. Complaints
All complaints relating to the use of the holiday home must be immediately submitted by the tenant to the landlord. The tenant will give the landlord sufficient opportunity and cooperation to remedy the complaint within a reasonable time.
If discovered defects or a complaint cannot be resolved on the spot with the key manager / landlord, the tenant must contact the landlord as soon as possible. The latter will endeavor to resolve the complaint as quickly as possible and to the satisfaction of the tenant.
If the complaint cannot be resolved satisfactorily, it must be submitted by the tenant in writing and with reasons to the landlord within 8 days.
Article 14. Liability
The lessor can never be held liable for more than the agreed rental price.
Furthermore, the house rules of the Association of Owners of Altea la Nova apply.
Information you provide in a landlord guestbook can be read by other visitors. Therefore, make sure that you do not entrust any personal information to the guestbook. The lessor reserves the right to refuse or change responses at its own discretion and without giving reasons.
By making a booking you will be included in our address file. If you no longer appreciate this, you can let us know via the contact option on the website. In the context of the Personal Data Protection Act, we do not provide your personal data to third parties. We use your data to keep track of the status of your reservation and payment. Furthermore, to send you the necessary information about your stay and finally to keep you informed about our services.
DeCasas Costa Blanca gives you tips to make your stay in Spain more pleasant. Follow-up of these tips is entirely at the tenant's own risk.
This website is owned by DeCasas Costa Blanca, Altea, Spain. Nothing from this website may be copied or used without the express permission of DeCasas Costa Blanca.
Every effort has been made to ensure that the information on and the operation of this website is correct.
DeCasas Costa Blanca, however, cannot accept any liability for the consequences of actions based on the information provided, recorded texts, communications or other content or operation of this website and related information.
DeCasas Costa Blanca cannot be held liable for a computer virus that causes damage in any form.
Links to other websites
DeCasas Costa Blanca is in no way responsible for the content or use of linked internet sites, or for the possible consequences of a visit to one of these sites.
Linking to our website is permitted after approval from DeCasas Costa Blanca.
All your personal information that you provide to us by internet form or email will be treated confidentially by us. Your personal information will remain in our possession and will under no circumstances be made available to third parties. Email addresses will not be made available to third parties (see privacy conditions on the website)
This document has been translated by Google Translate.The Dutch version of the General Terms and Conditions apply at all times above this translated version.